meteoblue Community

Got it, thanks. I love your app so much, I now have the Premium app and the Add-free website. Keep up the good work and maybe find a way to give the 14-day forecast as a perk to Add-free website experience.

According to my phone app, I have a Premium subscription for $5.99 usd per year. It is ad free and has a 14 day forecast. When I tried logging in on a new computer, using the stored password data, the subscription features are gone. I'd be happy to solve the problem by taking a small loss and just resubscribing, but that doesn't appear to be an option. Nor is there any way to figure out why the subscription I bought only works on my phone. Help?