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Advise and feedback about login, profile settings, and subscription management on the meteoblue website.

3 Topics 7 Posts
  • Änderung der eMail-Adresse nicht möglich

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    Miloslav TlamichaM
    Hello, and thank you for your question. Currently, users cannot change their email address directly through the meteoblue website to prevent manipulation or errors. Email address changes must be handled manually by our support team, requiring the old email with valid registration and consent, the new email with confirmation, and your explicit consent to the change. Please contact us at support@meteoblue.com so we can sort it out :)
  • Abo for iPhone and webside

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    Miloslav TlamichaM
    Hello, and thank you for your question. The meteoblue app subscriptions on iOS and Android and the website subscriptions, such as point+, are managed separately. Your Premium subscription on the iPhone app does not include access to point+ features on the website, so a separate payment is necessary to use those services online. This separation exists because synchronizing subscriptions across app stores and the website involves complex data sharing and additional costs. Currently, app subscriptions do not grant website features, and website subscriptions do not cover app features. We hope we were able to answer your questions and wish you pleasant weather with meteoblue.
  • This topic is deleted!

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    No one has replied