meteoblue Community

Hello Mr. R., first of all, thank you very much for your detailed feedback and the screenshots they’re a huge help to us! We looked into the matter and examined several locations in northern Italy as well as in the central part of the country, comparing them with our radar map. In doing so, we noticed that other providers (including the radar service of Italy’s Protezione Civile and another external weather service) also showed a noticeably patchy or empty radar image around Genoa during the same time period. This suggests that it’s not just a display issue on our end, but rather a gap in the raw radar data from our third-party provider unfortunately, this kind of issue affects multiple platforms at once. We’re continuing to monitor the situation at several locations to see if this was a one-time glitch or if it recurs frequently. Fortunately, the forecast pages themselves are not affected and continue to run normally. If you notice the empty or missing radar image again in the coming days, please feel free to contact us via a support ticket ideally including the time and location and we’ll look into it specifically. Thank you very much for your patience and understanding, and here’s to continued great weather with meteoblue!

Now is regular

Hello, and thanks for your answer. I had chosen the "satellite with radar" map. I thought the map was a "fusion" of the two. Now I don't remember what the radar map showed. Next time I'll check and complete the post with the two images.

Hello and thanks for your answer. I found a map that provides the same information: Popular Maps > Weather Radar > EU Forecast (2h)

Hello, and thank you for your question. Radar maps can sometimes show outdated or frozen data with incorrect timestamps due to server-side processing issues or interruptions in the third-party radar data feeds. This problem may occur across different platforms and browsers, including Edge and Chrome on Windows 10. Common troubleshooting steps such as reloading the page, switching locations, restarting the device, or updating the browser often resolve the issue. However, if the problem persists, it is usually caused by an interruption in the satellite data stream that only the third-party provider can address. meteoblue prioritizes resolving these issues and typically fixes them within a few hours. We hope we were able to answer your questions and wish you pleasant weather with meteoblue.

Happy to find this explanation for maps which were puzzling me. However i think you should make this information available easily. Even here,on hard to find page, it is not clear : https://content.meteoblue.com/fr/recherche-education/specifications/sources-des-donnees/observations/images-satellites Anyway no radar the 2026.06.29. 21h !