Family sharing is not working.
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My partner’s app is still showing ads. Any ideas?
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Hello, and thank you for your question.
The meteoblue app subscriptions on iOS support Family Sharing only if it is properly configured in the Apple account. Please ensure that Family Sharing is enabled, all family members are added to the Apple Family Group, and that each device is signed in with its respective Apple ID using the same App Store country or region. Additionally, verify that Purchase Sharing is enabled.
If ads still appear, you can try restoring purchases within the app, restarting the devices, or reinstalling the app. Please note that in some cases, meteoblue subscriptions may not support Family Sharing, meaning the subscription is valid only for the Apple ID that purchased it.
We hope we were able to answer your questions and wish you pleasant weather with meteoblue.
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Hello, and thank you for your question.
The meteoblue app subscriptions on iOS support Family Sharing only if it is properly configured in the Apple account. Please ensure that Family Sharing is enabled, all family members are added to the Apple Family Group, and that each device is signed in with its respective Apple ID using the same App Store country or region. Additionally, verify that Purchase Sharing is enabled.
If ads still appear, you can try restoring purchases within the app, restarting the devices, or reinstalling the app. Please note that in some cases, meteoblue subscriptions may not support Family Sharing, meaning the subscription is valid only for the Apple ID that purchased it.
We hope we were able to answer your questions and wish you pleasant weather with meteoblue.
@Miloslav-Tlamicha
Thank you for your response. I tried all the steps that you suggested but no change.
You said that family sharing is not available in some instances. Surely it either is supported or not.
