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iOS App

46 Topics 112 Posts

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  • Find answers to common questions concerning the iOS app.

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    10 Topics
    21 Posts
    Miloslav TlamichaM
    Hello Horst, meteoblue uses a combination of its own weather models and selected models from other providers, then blends them together for each forecast. The two in-house model families are NMM and NEMS. NMM was the first model run by meteoblue, in operation since 2007, and is optimised for complex topography. NEMS is its successor, running since 2013, and is a multiscale model (from global down to local domains) with notably improved cloud and precipitation forecasting. Since 2013, meteoblue has also computed its own global forecast, so it no longer depends on outside models for the large-scale picture. Alongside these, meteoblue integrates well-known external models, mainly from national weather services, such as GFS (NCEP), IFS (ECMWF) and ICON (DWD), plus reanalysis and observational datasets like ERA5, IMERG and METEOSAT for historical and supporting data. These are then combined through the meteoblue Learning MultiModel (mLM), which uses machine learning to weigh the different models against real observations and pick whichever is performing best for a given location and situation. That combined result is what you see as the standard forecast. If you would like to see the individual models side by side for any location, the MultiModel diagram on the website shows each one separately, along with its resolution. Best regards, The meteoblue team

  • Get assistance with issues connected with your meteoblue app account.

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    Kevin.KoubinMeteoblueK
    Hello, and thank you for your question. The meteoblue app does not have its own login page or a separate account. Your subscription is automatically recognized via the Apple ID or Google account you were logged into on your device at the time of purchase. This subscription is permanently linked to that Apple or Google account. Why the website and app are separate: The meteoblue website and app are structured differently from both a technical and organizational standpoint: App subscriptions are processed through the App Store or Google Play. Website subscriptions are handled directly by meteoblue AG. For these reasons, it is not possible to merge or transfer app and web subscriptions regardless of whether you’re trying to link from the web account to the app or vice versa. How to find out which account you used to purchase the subscription: iOS: Check under Settings → [Your Name] → Subscriptions. All active subscriptions linked to your current Apple ID will be displayed there. If nothing appears there, you may have been signed in with a different Apple ID at the time of purchase. Check in the App Store under Your Profile → Purchased, or contact Apple Support directly they can track purchase histories across different Apple IDs. Reinstalling the app and then selecting “Restore Purchases” can also confirm whether you’re signed in with the correct account. Clear the cache: Sometimes it also helps to clear the app’s cache (or uninstall and reinstall the app) so that subscription status and account information are resynchronized. If Family Sharing is enabled in your Apple ID settings, it’s also worth checking there, as shared subscriptions may be visible through that feature. Regarding the Windy login: This is a separate service not affiliated with meteoblueso logging in with your Apple ID there has no effect on your meteoblue subscription. If you still can’t find your subscription, your only option is to contact Apple or Google Play Support directly. We hope we’ve answered your question and wish you pleasant weather with meteoblue.

  • Share your experience with and ask questions about the app's satellite display.

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  • Discuss the weather data visualisations, providing a wealth of relevant information at a glance.

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  • Share your feedback and get support on the daily and hourly forecast views.

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    Titus Villiger 2T
    We will add the timerange in the next or the following release. As Miloslav said, by default the widgets shows a 3 hourly range, but if you switched your forecast in the app to hourly values, the widget will too.

  • Your feedback and criticism help us to clarify and improve the way we deliver weather data.

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    13 Topics
    34 Posts
    Kevin.KoubinMeteoblueK
    Hello Frank, That is indeed unusual, especially since your Premium subscription is already active. It would be best if we could look into this in detail; to do so, it would be helpful if you could submit a support ticket. That way, we can investigate the specific cause of the issue and assist you as quickly as possible. Thank you very much for your patience!

  • Talk about the app's weather radar display and share any questions or feedback you have regarding this element.

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    C
    Why did the refress button get eliminated? It was easy to use, now I have to exit the screen to reset it

  • If you encounter any missing or incorrect translations while using the app, please let us know here.

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    L
    Hi, On the main screen, in French, the translation for ‘Today’ (aujourd’hui) is overlong resulting in a gap on the first line. This is the same on iPhone or iPad. You could shortened to ‘auj.’ To make it right. [image: 1788195411951-edf8b461-7952-471e-8c23-f5f9bac0373a-image.jpeg]

  • The webcam display allows viewing live conditions at many locations – discuss the feature and ask your questions here.

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  • Have you encountered behaviour in the app that appears unintended? Please report it here, so we can check and fix it!

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    13 Topics
    33 Posts
    Kevin.KoubinMeteoblueK
    Hello, We looked into the issue and found that there were brief discrepancies in some of our weather data last night. This likely explains why your daytime and nighttime temperatures were displayed in reverse. We’re currently investigating the exact cause internally to ensure this doesn’t happen again. However, the data should have returned to normal by now, so the values should be displayed correctly again.

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    Miloslav TlamichaM
    @Lenc said in Precipitation Probability: @Miloslav-Tlamicha Thank you for info and wishes. Best regards, Aleš Happy to help. Let us know if there's anything else!