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Website Help

Community support for navigating and using the meteoblue website.

100 Topics 203 Posts

Subcategories

  • Find answers to common questions or help others by sharing what you’ve learned.

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    Kevin.KoubinMeteoblueK
    Hello, and thank you very much for your question. Yes, the satellite map with the play button is still available in both the free and paid versions. You can find it under “Weather Maps”: Select the satellite map there and use the play button to view the progression of the satellite images. The simplified satellite view under the 7-day weather forecast is separate from this and serves only as a brief overview, which is why it is displayed there without a play button. In the paid Point+ version, you also have access to advanced features, such as historical satellite and radar images with minute-by-minute resolution going back up to 24 hours. We hope we were able to answer your question and wish you pleasant weather with meteoblue.

  • Ask questions and share how you use meteoblue forecasts for hiking, cycling, skiing, or other outdoor activities.

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    Miloslav TlamichaM
    [image: 1759153079722-2025-09-29t1300_meteogram_airquality_hd-resized.png] Meteogram Air Quality & Pollen Meteogram Air Quality & Pollen shows a 3-day forecast of air quality and pollen conditions. It visualises: • Common Air Quality Index (CAQI) scale from 1 (good, green) to 100 (bad, red). • Particulate matter: PM10 (particles ≤10 μm) and PM2.5 (particles ≤2.5 μm). • Desert dust concentrations. • Air pollution gases: ozone (O₃), sulphur dioxide (SO₂), and nitrogen dioxide (NO₂). • Pollen forecasts for selected locations (no official colour coding). How it works • CAQI uses the "background" index, not the "roadside" index, since small-scale road effects cannot be resolved by weather models. • PM10 and PM2.5 represent fine particles that can penetrate deep into the lungs; desert dust contributes to elevated values. • Ozone forms in the lower troposphere, especially in urban areas, and impacts respiratory health. • SO₂ and NO₂ mainly originate from burning fossil fuels, reacting to form harmful secondary pollutants. • Time axis uses local time valid when the forecast is created. Limitations • Forecasts are based on atmospheric models at 12 km resolution; local concentrations may differ. • Roadside measurements are typically higher than background forecasts. • Pollen forecasts lack a unified colour coding system. • Not suitable as a replacement for official air quality warnings. Best use cases • Monitoring regional air pollution and pollen exposure risk. • Supporting health-related planning for sensitive groups (e.g. asthma, COPD, allergies). • Tracking pollution trends and seasonal variations. Access Available on the meteoblue website. Extended forecast options via point+ subscription or meteoblue API. Disclaimer Neither the European Commission, ECMWF, nor meteoblue is responsible for use of the forecast information presented here. Always consult your local air quality agency in the case of alerts or high pollution events.

  • Share feedback and ask questions about the Weather Today page and current data displays.

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    István GaloI
    Tiszteletem ez az előjelzés napokkal előbb mondjuk 3 nap az már lehetne pontosabb de az 1 napos sem az akkor mit várjak ja mondják az esőt és nem ér ide de előtte mutatták Kérdésem mire jó a meg tévesztés Meg van rá a válaszom A bizonytalanná tétel Ez a felhábirító Üdv :Pista

  • Advise and feedback about login, profile settings, and subscription management on the meteoblue website.

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    Miloslav TlamichaM
    Hello, and thank you for your question. Currently, users cannot change their email address directly through the meteoblue website to prevent manipulation or errors. Email address changes must be handled manually by our support team, requiring the old email with valid registration and consent, the new email with confirmation, and your explicit consent to the change. Please contact us at support@meteoblue.com so we can sort it out :)

  • Discuss features, tips, and questions about the meteoblue 7-day weather forecast, including pictocast, rainSPOT, and daily weather details.

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    Dorian HoffmannD
    Hey @charles-rorato – thank you for your inquiry and sorry for the late reply. The "Temperature felt" in our forecasts is calculated from temperature, shortwave radiation, relative humidity and wind speed data. We do offer WBGT data as well: It is available as part of our Forecast API's Air-package.

  • Discuss medium-range forecasts and how to interpret or apply them.

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    M
    Hi Miloslav, I am a very satisfied Point+ member of Meteoblue, which to my opinion is a weather service of high quality. Nevertheless, recently got confused on how to interpret the colored day and night temperature boxes in the 10 day (or actually 14 day) forecast pictures. I can not find the consistency of the background colors and black or white font of the temperature boxes in attached examples, especially when background color is bright lime green (BLG). In daytime temperatures, 14 degrees is BLG with white font, 16 degrees is BLG with black font, 17 and 18 degrees are pale beige/light yellow with black font and 19 and 20 degrees are BLG again, now with black font. I have searched on the MB website and broader (AI) for an explanation on the color use, but was not able to find one. Can you explain how the model chooses the background and font colors? May there be a different reason for choosing the colors than only the corresponding temperature? Does it reflect other weather data? Cheers, Michael. [image: 1774788743015-screenshot-2026-03-29-140746.png] [image: 1774788744171-screenshot-2026-03-29-134302-resized.png] [image: 1774788746118-screenshot-2026-03-29-133952-resized.png]

  • Questions and discussions about the webcams feature on the meteoblue website.

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    Miloslav TlamichaM
    Dziękujemy za opinię, wkrótce to naprawimy :)

  • Ask for help or share tips on using the interactive weather maps by meteoblue.

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    Kevin.KoubinMeteoblueK
    Hello Mr. R., first of all, thank you very much for your detailed feedback and the screenshots they’re a huge help to us! We looked into the matter and examined several locations in northern Italy as well as in the central part of the country, comparing them with our radar map. In doing so, we noticed that other providers (including the radar service of Italy’s Protezione Civile and another external weather service) also showed a noticeably patchy or empty radar image around Genoa during the same time period. This suggests that it’s not just a display issue on our end, but rather a gap in the raw radar data from our third-party provider unfortunately, this kind of issue affects multiple platforms at once. We’re continuing to monitor the situation at several locations to see if this was a one-time glitch or if it recurs frequently. Fortunately, the forecast pages themselves are not affected and continue to run normally. If you notice the empty or missing radar image again in the coming days, please feel free to contact us via a support ticket ideally including the time and location and we’ll look into it specifically. Thank you very much for your patience and understanding, and here’s to continued great weather with meteoblue!

  • Ask and answer questions about using meteoblue data for flight planning and airport operations.

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    Miloslav TlamichaM
    Si el problema persiste, ponte en contacto con nosotros en support@meteoblue.com :)

  • Talk about different forecast features offered on the website – Meteograms, MultiModel and MultiModel Ensemble, Seasonal Forecast and the Weather Warnings.

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    Kevin.KoubinMeteoblueK
    Hi Tom, Good question, and short answer: point+ won't get you there either road surface temperature isn't shown as its own layer or graph anywhere on meteoblue, neither on the free site nor in point+. We do model related values like soil temperature (top 10 cm) and skin/surface temperature, but right now those live in our professional weather API packages (Agro package, History API) rather than the private website products. If you just want a rough feel for frost/ice risk for personal use, the Meteogram SNOW (temperature profile + snow cover) combined with hourly air temperature and precipitation type is probably your best bet in point+ not an exact road temp, but a decent proxy. If you actually need real road surface temperature (e.g. for winter road maintenance or route planning), that's something we offer through our business solutions for Transport & Logistics, with route-based forecasts recalculated roughly every 10 min. If you have any further questions on this, feel free to open a support ticket with us.

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    A
    I see what you mean. Without going through locations one-by-one, I would like to determine which locations in the world most closely match this graph. Is there any way to do this quickly?

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    Kevin.KoubinMeteoblueK
    Hello, We looked into this and found that there were some discrepancies in some of our weather data last night. This likely explains the reversed display of day and night temperatures that you described. We’re currently investigating internally to determine the exact cause so that this doesn’t happen again in the future. In the meantime, however, the data should have returned to normal, so the displayed values should be correct again.

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    G
    ok regards

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    TheRadarGuyT
    So I did a bit of digging because the HARMN-5 model was not appearing in the multimodel for locations that should be covered by it. Turns out I was correct, the HARMN-5 model is still running on the old domain for some reason even though that was deprecated on 20 June 2024 and stopped publishing entirely on 1 September 2024, when KNMI moved to the joint UWC-West Cy43 suite. The new domain should cover places like Iceland, the Faroe Islands, most of Scandinavia, the full Baltic, and south to Barcelona and most of Italy. But this is not the case when looking at the multimodel page for these locations. Allow me to show the difference. The first image I took from the blog article first announcing when this model was first being used back on 12/02/2020. And the second image is what the domain should look like now: [image: 1786915295895-20200212152333_screenshot-2020-01-30-at-16.37.11.jpg] [image: 1786915306688-knmi_harmonie_arome_europe_dark.webp] As you can see, quite a difference. So my recommendation would be to support the newer full domain to ensure more locations have additional model coverage, especially at higher resolutions. Take Iceland for example, currently the best model available for that region is ICON-7 (EU), the full DINI domain would be a welcome addition I'm sure. This model is distributed nearly identically by KNMI and DMI, with a few minor differences, feel free to look at some documentation I prepared myself. KNMI: https://github.com/KnownStormChaser/master-weather-model-list/blob/main/models/nwp_models/regional/netherlands/harmonie-knmi.md DMI: https://github.com/KnownStormChaser/master-weather-model-list/blob/main/models/nwp_models/regional/denmark/harmonie-dmi.md One other recommendation I would like to make is to also include the MEPS (MetCoOp Ensemble Prediction System) model. Currently, model coverage for Northern Europe (Scandinavia and the Baltics) is a bit lacking, especially for high resolution, convection allowing models. The full DINI domain from KNMI or DMI would help, but adding the MEPS model too would help fill a few of the gaps that would still leave behind, plus would have something to compare against. Similarly to the DINI model, MEPS is distributed by MET Norway and FMI with a few differences. I have prepared some documentation for these as well. MET Norway: https://github.com/KnownStormChaser/master-weather-model-list/blob/main/models/nwp_models/regional/norway/meps.md FMI: https://github.com/KnownStormChaser/master-weather-model-list/blob/main/models/nwp_models/regional/finland/harmonie-fmi.md